Ter-Cup WhatsApp Order Information Notice
Dear Customer,
At Ter-Cup, we use WhatsApp to make it easier and faster for you to place orders. We prioritize the privacy and security of your personal data during this process. Here is how your personal data is processed when you place an order via WhatsApp:
1. Data Controller: This information notice has been prepared by Ter-Cup (address: Örnek Mahallesi, 12345, Istanbul, Turkey).
2. Processed Personal Data: When you place an order via WhatsApp, the following personal data may be processed:
- Name and Surname
- Phone Number
- Delivery Address
- Order Details (product, quantity, special requests, etc.)
3. Purposes of Processing Personal Data: Your personal data is processed for the following purposes:
- To receive, process, and deliver your orders
- To notify you of your order status
- To ensure customer satisfaction
- To improve and personalize our services
4. Transfer of Personal Data: Your personal data may be shared with our business partners and shipping companies only for the purposes specified in this information notice. Your personal data will not be shared with third parties except as required by law.
5. Retention Period of Personal Data: Your personal data will be retained for the period necessary to fulfill the purposes outlined in this information notice and in accordance with our legal obligations.
6. Data Security: At Ter-Cup, we take the necessary technical and administrative measures to ensure the security of your personal data.
7. Your Rights: You have the following rights regarding the processing of your personal data:
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing your personal data and whether they are used in accordance with that purpose
- To know the third parties to whom your personal data is transferred domestically or abroad
- To request the correction of incomplete or inaccurate personal data
- To request the deletion or destruction of your personal data under the conditions set forth in the relevant legislation
- To request notification of the correction or deletion of personal data to third parties to whom your personal data has been transferred
- To object to the processing, exclusively by automatic means, of your personal data, which may lead to an unfavorable consequence for you
- To request compensation for the damages if you incur damages due to the unlawful processing of your personal data
To exercise these rights, you can contact us at info@ter-cup.com.